My Snoring Solutions — do not honor refund policy stated in ad
State in online ad that there is a 90 day guaranteed return policy.
No invoice enclosed with device that looks like worth $5 that they charged $69.97. Their customer support email address that they give on the online invoice is invalid. The return policy link at bottom gives impossible to follow instructions to return and states there is a 25% environmental waste fee for returning a piece of material that goes under the chin and around the top of the head. They state that it is contaminated with TB, Malaria and strep - a giveway that they are not a real business with a basis in real health products. I am using our credit card company to get the money back. Their rep called the number on the credit card bill and person said would refund if got the tracking number from the PO return envelope. According to Internetblogs, my snoring solutions doesn't send the refund that they tell people on the phone that they are sending. Our credit card co will refund us after they have the confirmation mailing label info and the company hasn't refunded. Also filled out online US Post Office Fraud form and made copy to mail them with the online ad and the receipt I have. Also, filled out online complaint form of the Alabama Attorney General's office.