I try to talk to manager Marilyn in Holbrook regarding my MRI's for neck & back. She was outside the center holding a baby in her arms rudely told me not to talk to her because the baby would cry. She told me the baby belonged to a member & was very upset. I approached her again when I couldn't get satisfaction inside the center & again she yelled at me & told me not to come near her. As a customer, I feel my problem was as urgent as an inconsiderate mother who brought a crying baby to the gym. My doctor has documented that I should not go to the gym and I would like my membership canceled. Please stop taking money out of my account & advise where I can send my documentation.