MoneyGram.Com / sending money

United States
Contact information:

In June 2017 I was sending money via online sevices/App provided by MoneyGram for easier service. I had used them a few times with no problem. However this time I was prompted to call customer service...who in turn tranfered me too Security who had me on hold 45mins. I was then connected to an agent who began to grill me about my identity. Subsequently I passed their test, however they blocked my acct and then explained that even though I passed the security questions they denied me access to using their service...All with no reason or explaination. This is s blatant form of discrimination based on where I was sending the money Nigeria. I gave them my religious history and my reasons for sending the money however I was still denied. FOR NO REASON! after they charged me.
K Bennett
Acct 1778080*****

Jun 25, 2017

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