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minted.com / Buyer beware

1 San Francisco, CA, United States
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I purchased wedding invitations from Minted. The cost was excessive but I really liked the design. I agonized over editing the design to make it perfect. However, when I received the invitations there was a logo. I contacted them and was told there had to be a logo on the item and they would not remove it. With the logo on the invitations looked horrible. As a customer who is spending a lot of money (actually almost $1000), I expect to receive something that I ordered. I demanded a refund, because the invitations looked horrible. But they refused and said that is only my fault, because I didn't ask any details. Horrible service!

Br
Jan 14, 2016

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