Michelin — Rebate
The company had a Fall 2016 promotional rebate on selected sets of winter tires. I submitted my information for the reimbursement and got a cheque for $70. A few weeks later I found out that the cheque was refused by Michelin and my bank hit me with a $9.00 service fee.
Took 2 emails, 3 phone calls to find out that I needed to send all the original documentation to Michelin for a "review". Requested a replacement of the rebate, refund of my $9.00, and an explanation.
A month later I got a cheque for $75.00 - no explanation.