MerchNow — do not pre-order through merchnow

I have pre-ordered vinyl through merchnow at least 4 times now (if not more) and every time it is delayed by weeks, if not months. Sending constant emails is useless as they are all ignored. Filed a complaint with the BBB and finally got a response through them. But they basically placed the blame on the record labels and did not care at all about the negative experiences I have had every time I have ordered through them. They charge for 7 day shipping even if the product is received 60+ days after it was supposed to arrive. I will not be doing anymore business is them and urge others to do the same. They do not care about their customers.