Menu
Men's Wearhouse

Men's Wearhouse review: poor alterations 2

J
Author of the review
3:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

i purchased 2 suits from men's wearhouse, asking for flat pants i was told that i need 1 pleat pants. from the beginning they did not look right, but I was assured the alterations would have them looking great.WRONG, I have never seen such a poor job of altering pants. this suit was for my daughter's wedding and iI was so embarrased I did not even take my jacket off the entire time, since them I went to a seamstress with the trousers who said only the waist was taken in, nothing else, thank God she is able to fix them somewhat, but I paid Men's weahouse for alterations ove $100.00 for what, NOTHING. I would never recommend anyone to buy any suit here and certainly no alter it, go to J.C. Penny or Kohl's and buy off the rack, you'll get a better suit, I DO plan on telling everyone I know of this bad experience and to steer clear of this store. JOE CHASE

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

More Men's Wearhouse reviews & complaints

Men's Wearhouse - Did not care that they practically ruined my wedding day 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Men's Wearhouse - alterations
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Men's Wearhouse - Did their best to ruin my wedding
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Men's Wearhouse - Tricky BAD service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Men's Wearhouse - Horrible customer service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
2 comments
Add a comment
C
C
csuarez
, US
Jun 16, 2013 7:40 pm EDT

At least 5 tuxedos were delivered to men in my wedding party the wrong sizes days before my wedding. 3 these were my ring bearer's pants were way too short, the shortest being just below his knees. When this was mentioned to the salesperson she did not apologize or offer to make it up in any way.

MensWearhouse
MensWearhouse
Fremont, US
Jun 17, 2013 6:48 pm EDT

Thanks for making us aware of this csuarez. We sent you a message and would love to connect you to our customer support experts. We appreciate your time!

Trending companies