Membership services / Not returning call or canceling membership less than 24 hours notice
I was called yesterday at about 1 pm regarding my membership. Audrey Schneider said that they needed a few clarifying questions for my profile and then went into her spiel. As it was supposed to be a free membership, I was surprised when she said that there were prices for different memberships. She said that the preferred was $4.89 (what I heard), but what she meant was $489. She also said that it was a one time fee, but right before she hung up, she mentioned that there was a $99 renewal fee. After hanging up, I was thought that was very high for the small price I had paid and then went home to do some research, after realizing that it was much higher than I had expected, I called at 7 am to cancel my membership. I have not received a call back and no one is answering any of their lines. I will be disputing this claim on my credit card when it posts.