STAY FAR, FAR AWAY FROM MEGA MOVING & STORAGE of North Miami Beach!!! I've worked with four different moving companies in the last 15 years, I never had a single problem with Graebel, North American or Allied. Mega Movers is by far the WORST I've ever encountered. HIGHLY, UNPROFESSIONAL & HIGHLY, UNETHICAL.
The Pickup: They arrived several hours late, refused to give my boyfriend (Aaron) another estimate based on the changes he'd discussed with their sales agent, loaded everything on the truck, then proceeded to charge him double the price they'd quoted in writing, on a BINDING estimate. When Aaron called to discuss the matter with the very belligerent supervisor(Samuel), the supervisor resorted to threats and name calling.
The Delivery: After picking up Aaron belongings on a Monday, they broke their promise to delivery the following weekend. Instead of giving 24 hours notice of they're arrival as promised, they gave us six hours notice ... only AFTER Aaron called to inqure about his delivery. Upon arrival at the new place they refused to accept a money order from Aaron's bank (Bank of America) and insisted on a postal money order, not that there's any difference between the two. At no time during their earlier converstation did they say they would only accept postal money orders. The delivery guy actually tried to argue that there is a difference between postal money orders and bank money orders. Keep in mind, they had accepted a check for the first payment at pickup.
Aaron's belongings were not placed in order of delivery, so they actually spent the first hour taking some other poor, unsuspecting customer's belongings out of the truck and leaving them on the front lawn, so they could unload his stuff. After four and a half hours a crew member announced that everything had been delivered and they were leaving. My boyfriend insisted on doing a final pass through the truck and found no less than 12 more of his boxes, the movers had missed because their load was so disorganized.
Use these guys at your own RISK folks!!! This was my boyfriend's move, but I witnessed the entire process from start to finish. "Google" Mega Movers and you'll see the customer complaints far outnumber the compliments. You'll also notice that many of the complaints describe the same unprofessional, unethical and perhaps illegal, practices over and over again. I am APPALLED!!!