Maxbupa Health Insuranceclaim amount deducted with lame excuses

Review updated:

Hi Team,
We are using MaxBupa Health Insurance for our family. We are registered with Family First Silver policy and paying a premium of more than Rs. 40, 000/- . As per our policy there are no capping and hence we will be paid everything without any deductions.

I had gone for my mother's cataract surgery after confirming from MaxBupa that there will be no deductions in the charges. However, my agent has also confirmed the same. When the claim got passed, our amount of Rs.18000/- got deducted and the reason which Maxbupa is giving is that Multifocal lenses are not payable.

However, in our policy wordings no where it is mentioned that multifocal lenses will not get paid. Pls find attached proofs of policy.


Maxbupa Health Insurance

Jan 04, 2015
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  • Ji
      Oct 22, 2012
    maxbupa health insurance - Not Recived the canilation Amount 8402 of Health policy
    maxbupa health insurance

    Dear Sir,

    From last 15 days I have chasing for my refund back but till date refund not credit, .

    Cutomer id of polcy-[protected]
    Jitender Kr Bedi

    0 Votes

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