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The good, the bad, and the ugly - discover what customers are saying about Mattress Expo

Welcome to our customer reviews and complaints page for Mattress Expo. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Mattress Expo.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Mattress Expo's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Mattress Expo, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Mattress Expo. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
M
1:50 pm EDT

Mattress Expo Poor quality products!

We bought a queen mattress at Mattress Expo 2 months ago. When I bought the mattress, I asked for the same product that I purchased 3 years earlier. The salesman sold me a different product which I didn't realize until 2 months later. The newer mattress doesn't hold shape in the middle and the company won't exchange it unless I pay the $149 exchange fee (even though the product is defective). I would never buy a mattress from Mattress Expo. They are deceptive and they don't stand behind their products.

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J
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On 7/2/2006, Kirk Hudson sold us the Southerland Dreamliner twin mattress 'set'. We picked it up ourselves, but only after getting home did we discover that the mattress 'set' was not the expected mattress and box spring, but mattress and box platform--no springs--just wood, cardboard, and fabric! We'd never heard of such a thing, and he never mentioned it...

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