Makemechic.com — Garbage quality

I contacted Makemechic and demanded a full refund because I was not satisfied with the quality of my dress. It looked terrible, absolutely nothing like pictures and was made from very cheap thin fabric.See Top 10 Worst Companies in Pomona, CA
Makemechic rep called me a liar and argued with me and claimed that they stand behind their products and so on.
I told them that I have all the proofs, that I can take pictures, but they said that they don't need pictures because they knew how did my dress look like.
I am so angry and disappointed. There is no way to get a refund!! Please do not buy from them, their items look nothing like pictures on their site!