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[Resolved] Live Career / cancelation of my subscription

LiveCareer Limited, Live Carrercom, United States Review updated:
Contact information:

When I subscribed to this it cost like a $1.oo and said I could cancel at any time, so once I realized what I did I canceled it immediately however, this morning as I was looking through my bank account I noticed I was charged $34.95. I want this taken off my account now. They should not say you can cancel anytime and then not cancel the account when asked to. To me this is a fraud.

I never even used this account because I don't need help with anything they have to offer.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • LiveCareerUS's Response, Sep 22, 2015

    Hi Debbie Armijo,

    I’m very sorry that you have had this experience with our service. Please contact me directly with the email address you used to create your account or the last 4 digits of the card that used to purchase and card holder’s name so that I can take a look at it personally and resolve this issue quickly for you. Please email me at anna.[protected]@livecareer-support.com

    I look forward to hearing from you.

    Best Regards,

    Anna

    LiveCareer

De
Sep 21, 2015
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Comments

  • Pa
      Nov 24, 2015

    Hi I have same experience! I purchased a cover letter or something with awareness of paying $1. Today, I found that I was charged by $39 because I did not cancel a subscription in time. First of all I did not know about it and second of all I think this a way how to get ripped off by somebody who does not provide a proper informations and make money at expense of unaware customers.

    0 Votes
  • Na
      Aug 20, 2018
    Livecareer - Employees Resume Builder- Unauthorized amount debit from my bank account
    USA
    India
    livecarreer.com

    Wrong unauthorized debit from my bank account, your services are really shocking i unfortunately paid there was 3 times debit from my bank account approx Rs 700 INR Kindly cancel my subscription and refund my amount.

    Please find the below details

    Naresh T Mulaparthi
    Mob No-9967655812
    Email id- [protected]@yahoo.com

    Regards,
    Naresh Mulaparthi

    0 Votes
  • Ty
      Sep 01, 2018
    LiveCareer / MyPerfectResume - My perfect resume
    Oklahoma city
    Oklahoma
    United States

    The company is wrongfully charging me for something illegally and i need it cancelled immediately also i would like to be reimbursed my $24.99 it stole from my card.My name is Tyrico Ligons card number 4074440738964866 please fix this problem before i do.

    0 Votes
  • Su
      Sep 01, 2018
    LiveCareer / MyPerfectResume - Resume
    Gohana
    India
    myperfectresume.com

    I paid $2 for subscription and that was supposed to be a trial. There was nowhere said that later I'm going to be charged extra $25! When My Perfect Resume took money from my account I contacted them to ask what was going on. They have no reply till now .

    0 Votes
  • Aj
      Sep 01, 2018
    LiveCareer / MyPerfectResume - Unethical behaviour
    United States
    livecareer.com

    LiveCareer somehow steeling competitive resume's and publishing those resume's as sample resume from their website. They just change name and publish it as their sample resume. They are keeping candidates personal profile in the public. This looks so unethical and very dangerous.

    They keep the personal data in the public..

    0 Votes

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