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Linksys / Fraud alert

1 United States Review updated:

The support by phone is worthless, the product does not work and I would recommend to find another product for your wireless internet.

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Kc
  5th of Mar, 2010
0 Votes

Here is how this scam works: Call Linksys/Cisco for tech support, tech says "buy our much better upgraded wireless router for $90 and this tech support call is no charge, AND the new router has three years tech support". Now this is Cisco right? The deal sounds good right? The new router comes, , "remanufactured", 30 day warranty, 90 day tech support and let me tell you right now, Cisco/Linksys wants NO part in taking it back!! I happen to have a speaker phone and plenty to do while waiting, but it took 9 hours on the phone dozens of calls before Cisco/Linksys would take the router back and send a return shipping lable. There are other manufacturers out there, use them.

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