The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Liebherr / Defective wine cooler

1 Los Angeles, CA, United States

We purchased a $2300.00, 48 bottle wine cooler from Expo Design Center, in Los Angeles that did not work upon removing the unit from the crate. We called Expo Design and they said to call Liebherr Service Center. After the trouble shooting suggestion failed, Liebherr sent a local service representatives out to our home three separate times chasing what they thought was the problem. The relay switch, then a sensor, then the electronic panel board. They wanted to replace the compressor, it was at that point that we said enough and returned the unit to Expo Design. After all, we purchased a brand new unit, not a rebuilt unit. Liebherr refused to replace the entire unit with a brand new unit; instead they wanted to rebuild a lemon in my home...

Post your comment