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LEDLight.com / beware of super high shipping charges

1 Chandler, AZ, United States Review updated:
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I placed an online order for some small parts, which easily fit into a standard flat rate USPS box, postage of $4.90. In the final step of checkout, the shipping charges popped up at more than $25. I figured it was an error, so went ahead and paid and then contacted the company. They answered that the shipping charges were dictated by USPS, not them. That's completely untrue. USPS only cares about what it charges for postage, not what private companies charge their customers for shipping. The company has been completely uncooperative. So beware, ledlight.com's shipping charges, which are only revealed late in the ordering process, are very very high, far more than their actual costs.‎

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Comments

  • Gr
      8th of Apr, 2010

    Agree, LEDLight.com is dishonest and cheating customers. I have seventeen dead LED bulbs that they will not replace. Some of the failed bulbs lasted only two weeks. When they started failing, LEDLight.com promised to take care of it. They said they knew these bulbs had a high failure rate and would replace them. They lied. 100% of some of the bulb types failed. They are still selling these known defective products. I have $700.00 worth of dead bulbs (seventeen bulbs) that they refuse to replace or refund. Avoid doing business with LEDlight.com.

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