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Learning Leap Frog Tad / Wrong pricing, rude comments

105 Cox Creek ParkwayFlorence, United States
Contact information:
Phone: 256-764-2223

Purchased Learning Leapfrog Tad on
12/4/2007. Was physically marked
19.94 on toy. Several others were
marked 17.94. I just picked one up,
as I thought it would show correct
price at register. When I went to
pay, it charged me 21.99. Girl at
register sent me to Customer Returns
to get difference. Toy manager was
called up to register. I was told
that there were alot of people changing
prices during this time of year. I
was given price of 19.94. I do not
steal or change prices. At least 8
other Leap Frog learning Tad's and
learning Lily's were phycially marked
17.94. I would not risk going to jail
over 2.00. I worked for many years in
a large local retail store, were we
said the customer is right. Who would
spend the time to put on at least 8
different price stickers. Another
store had this toy for 14.99 a day or
so later. I could have returned this
toy and purchased it elseswere for alot
less. The toy manager said she was
aware of the problem but was busy doing
a toy display at the front of the store, and had a truck load of new
merchandise that had to be gotten out.
I wasn't pleased with this shopping
experience. Everyone in this world is
not dishonest. There are still people
who are honest. I have worked many
years in retail and with the public,
and I've never been rude or have I
critically judged someone. You will
lose your business this way. Thank
you for listening to my complaint.
Cissy Grigsby

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LeapFrog Enterprises Logo LeapFrog Enterprises
Customer Service
Overall Satisfaction Rating

23 Reviews
6401 Hollis Street, Suite 100
United States - 94608-1071
+1 800 701 5327
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