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LDS Leather



Complaint Rating:  100 % with 6 votes
100% 6
Contact information:
LDS Leather
Norman, Oklahoma
United States
How these guys are still around is amazing. I unfortunately did not research LDS on BBB.org before ordering. Otherwise, I could have avoided a year's worth of head aches and $200 for $40 collars.

In short, I placed an order and was told by Karen that she would call me with the price quote and shipping date. After three months and no word from Karen, I called and emailed multiple times with no response. After the fourth month, I canceled the order both in email and telephone calls.

Seven months later, a shipment from LDS arrived with a credit card receipt for $200 and a collar. Amazing. No price quote. No response. Canceled order.

I will spare you all the details of fighting with these scam artists, but in short - Karen, I truly hope someone with more time than me finally takes you to court over this.

Over 20 complaints on Better Business Bureau cannot be wrong.
Complaint comments Comments (7) Complaint country United States Complaint category Pets & Animals


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A  27th of Feb, 2009 by    0 Votes
Be aware that if you purchase an assistance dog harness from LDS Leather the "generous" amount of honeycomb padding is paper thin and all of the metal hardware that holds the harness is exposed and will be againts your dogs skin. So for $390 plus. I have a harness I can't use.
N  25th of Mar, 2009 by    0 Votes

United States

How about if you refund my money??? I've asked Karen 3 times now to refund my $$$. Since then, I found out that LDS Leather has over 16 complaints filed with the Better Business Bureau.

Bottom line don't buy anything from them!! I bought something from them that was listed on the website for $22.00 they have now charged my credit card $55.00. I've asked three times for a refund. I've since contacted my Credit Card Company and they will pursue the charges with them. In the mean time I'm now not responsible for the charges.

LDS Leather you should be ashamed of yourselves!!!
A  6th of May, 2009 by    0 Votes
Ordered a leash and harness. Was told it would be 4 weeks. 5 weeks later, no harness or leash so called them. Was told they'd call me in another 2 weeks and the merchandise would be shipped. 3 weeks, no response. Called them to cancel the order and they said no problem. When I mentioned the complaints I'd read and told them I wanted to be sure there would be no charges on my credit card, they hung up on me. If they're not crooks, at the very least they run a shady business or don't know what the hell they're doing.
N  16th of Dec, 2011 by    0 Votes
If you had contacted your CC company, they would credit your account if you told them it was fraud. We filed a complaint with the Attorney General also and if enogh people file a complaint with their office, the will open a criminal investigation. I did some research on the Cleveland County Records and found that the registered agent for LDS Leather is Larry Stafford. Further search of county records find Karen and Larry Stafford – 1118 Mockingbird Ln., Norman, OK 73071. I had a friend go over there a couple months ago and actually talked with Larry and was told that they had not been in business for 2 years.
D  22nd of Mar, 2014 by    0 Votes
Over 8 years ago I bought 2 capes and a harness from them. I am still using the larger cape and leather harness. I have NO complaints at all. Vest is worn out and I will buy from them again. ...
D  4th of Apr, 2015 by    +1 Votes
I have ordered leashes, harnesses, Service Dog ID patches with different straps to attach them. The leather was so soft and beautiful. After 10 years I am still using them. The girl that I dealt with was blind but she made specialty items and understood items I needed. I hope people who are complaining are getting their facts right. I would still like to purchase equipment from them. Their products cost a bit more but so worth it. don't ruin someone's business without being fair. People are too quick to complain but rarely complement someone.
Marcie - Canine Country Long Coated German Shepherds
N  23rd of Sep, 2017 by    0 Votes
I Ordered a collar and still have not received it after two months. I have contacted the company numerous times without any luck. I did file a complaint with the Oklahoma Attorney General and they are investigating the company. The letter I received from the AG stated they look for patterns of complaints. Here is the link to file the complaint. https://www.oag.ok.gov/oagweb.nsf/ccomp.html it takes 2 minutes to file on-line.

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