Korean Air / Charged twice
I want to let potential Korean Air customers know that the company cancels your whole reservation in case of no-show for any leg of the trip. Then, if you try to use any other part of your ticket, they tell you - at the airport counter! - That your whole reservation has been cancelled (used and unused part) and you have to buy another set of tickets.
That is - no changing-date fine, charge, nothing - you essentially buy the same tickets again.
I sent a complaint to their customer service dept and received a reply saying that it is Korean Air policy, which is stated on the tickets. Well, might be, but in case of e-tickets you obviously see nothing.
My unawareness of the fact and Korean Air failure to inform of it cost me USD5, 095. No compensation offered.