I have bought a T-shirt of ‘Killer’ brand during their sale (discount) season. There was some dust on it so I rinsed it in cold water. To my surprise the color of the T-shirt faded. It had two shades white and green. As soon as I dipped the t-shirt in the water the water turned green and that color got on to the white part. I have been asking the company to get it replaced for me but they are telling me that goods sold during sale season cannot be replaced. Is there such a rule that discounted items do not come under the rule of replacement? I am going to the consumer court to get some knowledge about it and will surely take them to court if they fail to take appropriate actions
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a jeans of 2600 from a mall bt the peace is defective and I have use. Same jeans one time and the purchase date is one month ago how can I change it .pls help
I purchase the killer jacket and its colour just fade up and i bought it last 11 months ago of, 4500 and this happens in only first dry clean
I bought a killer jeans (comfort fit) on 02/07/2013 from m/s SAI Apparels, Mansorovar, complex, Bhopal under regular scheme(fresh arrivals). But even before I could wash it it started tearing off like old news paper. Being on continuous tour, I asked (telephonically) the shopkeeper to help me but he replied that he would be sending the same to company for replacement. I asked for commitment but he refused.
Now I am thinking of going to consumer court because if company refuses to accept my claim then I will be left with no proof. I already have experience of winning at consumer courts even against a multinational.