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Kall8.comA multi-customer pattern of fake call billing

Review updated:

Same experience as last complainer. They seem to have a pattern in the way they over-bill. Lots and lots of fake calls everymonth for which they charge and claim it's not their fault if the number they gave to the customer supposedly gets calls from random numbers and customer has to pay for them. If it's simply a barage of calls because the number was owned by someone else who got lots of random calls, then why doesn't the same thing happen when I get a number from my phone or cell company? And why do so many customers experience the same thing? And why do they insist on charging the customer (while offering to change the number which doesn't get rid of the problem)? I've taken this up with customer service and they refused to refund my money for the fake calls. Stay away from this company!! FCC please take a note and use these complaints as proof.

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Comments

  • Ed
      Nov 28, 2010

    Kall8.com has interesting features and low rates however we have one major complaint about Kall8.com. Kall8 does not protect the customer's privacy. Once after you sign up Kall8 will request that you fax or email them your private information such as your passport copy, Driver's license, front and back copy of your credit card, proof of address. Kall8 claims they need this information for their fraud department but it is only a way to get private data from the customer. We believe Kall8 should respect people's privacy. We believe this request for personal data is in case the customer wants to sue Kall8 for possible over charging or billing. It is Kall8's leverage against their own customers. Overall, Kall8 is not recommended and there would be better options for getting toll free numbers.

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