JR Cigar reviews and complaints
Auction
JR Cigars conducts an auction on their wed site. I bid on a box of cigars and won the bid. Days later I get a phone call stating I would not be receiving the cigars as they were "out of stock". How can a company put an item on auction (which lasted a week) and then not honor the results. I did bid MORE that the minimal price. They advertised a quantity of...
Read full complaint and 1 commentPrice gouging
I went to the JRCIGAR website to order my standard order. I wanted to do it before April 1 when the S-CHIP tax increases on cigars. Imagine my surprise when I found the cigars had already increased almost 50%. When I wrote and accused them of price gouging, they said it wasn't them it was the manufacturers. I challeged that as I doubt a second rate cigar maker in the Dominican Republic is going to increase their prices that much knowing that in a short month their cigars will experience another whopping increase. I told JR I didn't believe them and asked them to send me invoices to prove this claim. They of course have not bothered answering. JRCIGARS are price gougers!
Company Business Name: JR Cigar
Country of complaint: United States
The complaint has been investigated and resolved to the customer’s satisfaction.
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