Journey Pass / Refund of order
They took the 99.00 dollars out of my account after I had canceled. I signed up for a trial and I thought I emailed them but i did not I actually called and canceld it. I did receive an email from them welcoming me dated the Sept 3 rd. I just today opened it. I didnt prior to that because I had already called and canceled. I have been on the phone for 40 minutes so that why I am writing this. I have now heard from the general manager who say they have no record of my cancelation over the phone. How convient. But when I called today the auto voice asked if I wanted to cancel and what my phone number was. I gave it to them and they had know record of my number. Well they wouldnt have because i had canceled prior. I dont know what kind of outfit they are running there but they can say and do what they want to. I want my money back.
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