JM Lexus / Bad sales/service deal
I bought a 2003 es 300 with 23000 miles from jm lexus in margate, fl. The first day I had the car, there was a loud knocking noise under the steering wheel. I called and told he sales rep, chris and michael about it. I suggested that we cancel the deal because of other issues. They took the car and fixed it but upon receiving the car, 2 days after, the noise came back. I took it again and one service writer said it was parked too long and another said there was a recall on the shaft system for the 2003 models. I went back and the director told me he cannot take back the car and nothing can be done about repairs.