Ordered one item and found myself signed up for a jewlery of the month club. This is not mentioned on their website unless you review the Terms and Conditions. The terms and conditions state they will bill your credit card automatically for $19.99 + 4.99 shipping and handling but instead they bill for $24.99 + 4.99 shipping and handling. Before the first monthly shippment was even received they've already billed for a second one and won't stop shipment of the item. They do not provide a phone number on their website or on their bill. The only way I was able to contact them was by the phone number on my credit card information. Calls to customer service result in nothing but being told I have to pay to return the items and will not be credited back the shipping and handling for the items that were sent but never ordered.