iSleep / Sleep Adjustment Mattress
My husband and I purchased this bed and quickly decided to return it. It was TERRIBLE! On top of being outrageously expensive, it is little more than two inflatable rafts stuffed between several layers of padding. The website boasts that the mattress is padded with “memory foam”; however, once you open the bed and actually take a look at the foam, you quickly realize that the foam is nothing close to tempurpedic or other well-known memory foams. When purchasing this bed, the salesperson assured us that there would be no "sinking" or "hammocking" of the mattress. WRONG. This bed sagged in the middle as badly as any other bed; furthemore, one of the inflatable air chambers was larger than the others, so there was one large hump in the middle of our bed, which prevented us from using about 1/4 of the surface area of the bed.
Also, the customer service is bad; after informing the company that we wanted to return the mattress, it would take 3-4 phone calls to receive any response from the sales rep to move the return process along, even though we were always promised a return phone call. They claim that there is a 60-day free, in-home trial, but they charge $400 to return the mattress. Finally, the freight company that delivers the bed, ABF, is always unreliable and late. I waited 4 hours after my 2-hour window delivery time, and while returning the bed, they again missed their window by an hour. DO NOT fall for the advertising! This bed is certainly not worth the price as it is one of the most uncomfortable beds that I've ever slept on! I had back pain for the entire time I had to sleep on this mattress.