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The good, the bad, and the ugly - discover what customers are saying about iSkySoft

Welcome to our customer reviews and complaints page for iSkySoft. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with iSkySoft.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used iSkySoft's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with iSkySoft, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with iSkySoft. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
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10:21 am EDT

iSkySoft iSkysoft iMedia Converter Deluxe

I bought this product - iSkysoft iMedia Converter Deluxe with this company iskysoft. They offer 30 days money back. When I try to get my refund, they just refused saying there is no problem with the software. This is a fraudulent company. I had to send few support tickets before they replied. Do not buy any product from them.Stay away from any and all product offered by ISkysoft. They are fraudulent.

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ComplaintsBoard
R
4:10 am EDT

iSkySoft iskysoft recovery — misleading product!!!

So I worte a review on the iskysoft for mac, and it wasnt a nice one. But the review is not being shown on their website. Since the product didn't work. I downloaded the free version and it deep scaned my computer showing my lost 6.05 gb photos. As to recover these files the software demands a purchase, with difficulty I paid the USD 89, 00 for what supposedly seemed to be the best choice scenario. Ok, Iclicked at the recovery button and saw all those files going to my external drive. As I was watching I was so excited I was going to have my recently lost pictures back. So once it was done, I tried opening the photos and to each and every one of them I got a message saying "'DSC02243.JPG' can’t be found." I felt completely mislead and cheated.
I tried contacting the support team and they said the files seemed to be corruptand lost. So clearly the software didn't work and the free trial mislead me into thinking it would. I am expecting my moneyback as I already said in my email to the support team.
I am extremely upset with the situation and I expected an immediate refund.

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9:05 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This is a fraudulent company. They offer a product. You download the product and they deliberately send you something other than what you ordered. Then to get your money back they make you buy the so called "correct" product at double the price. Stay away from any and all product offered by ISkysoft. They are in China and are fraudulent.

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