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Inventory Source


Not legitimate. They are scammers

Complaint Rating:  61 % with 23 votes
61% 23
Contact information:
Inventory Source
United States
Inventory Source claim that they a data source providers but they are nothing but a complete rip off. They deceive customers by false advertisement. They have very poor customer service. They are a complete scam and are unable to provide the services they advertise. They have a very bad attitude and will scam you out of your money. There is no customer support available. Staff is very unprofessional. They will take your money and not provide you with any service. Complete scammers.
Complaint comments Comments (17) Complaint country United States Complaint category Scam & Fake Checks


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D  21st of Jan, 2011 by    +1 Votes
Inventory Source is a legitimate businesss. Their services are used by alot of dropshippers. I have an account with them and I have never been ripped off by them. They provide excellent services. Their services are real. It is not a scam. Everything written on their site is the truth. You can try their services for yourself and you will not regret. They are very friendly and helpful. It is not a scam. The company is real.
N  21st of Jan, 2011 by    0 Votes
I will do business with inventory Source anytime. They offer great and genuine services.
N  1st of Feb, 2011 by    -2 Votes
Inventory Source is a legitimate business. I've used them off and on for several years because there's no other company which provides the data for dropship inventory. However, I've had several issues, one where the incorrect data was uploaded to my website, inventory that was not available. This is what happens when you get information second hand. This caused me a lot of time when you upload your webiste with information that's not correct and then need to spend countless hours to upload the same information again. It can also impact your seller ratings if you sell on Amazon and Ebay. Because of this I requested a refund on the subscription, although it's only $15.00, I don't see paying for this when it's required me a lot of rework. They agreed to refund me 2 days. This showed me they are not customer service friendly and really care less about their clients business. They did not apologize and acted as if this was the norm, which it shouldn't be. Not sure how much I can take so if anyone have another option, please share.
N  6th of Feb, 2011 by    0 Votes
Please do not pay anyone to join their program. I'm including a link to a free list of free dropshippers (some may charge a small fee for handling if you have them send a pkg for you) and a link to free places to set up an ecommerce store.


N  9th of Apr, 2011 by    -1 Votes
Any company who charges you to become a dealer and/or retailer for their products or the products they represent are a SCAM. A legit wholesaler and distributor will never, ever, ever, charge you a fee. As fas as Inventory Source goes, they are owned and operated by the same owners of the well known rip off scam sites Doba and Thrive. 99% of all "dropshippers" out there are rip offs, including the wholesale and or drop ship "directories". Very few companies can afford the time or desire to ship out one product at a time, unless they are Doba or a like site, who's prices are higher then retail pricing after you get done paying the fee's and figuring in your membership costs.
If you want to start an online business, don't depend on some other companies resources, do the leg work yourself. I have established myself as a legit authorized distributor for numerous manufacturers and their products, and can tell you first hand that Doba, Inventory Source, etc are in no way even guiding you all in the right direction, much less assisting you in anyway. It took me over 2 years and countless hours everyday to develop the relationships I have with my manufacturers, and to this day it is the same amount of work, only now I know what I am doing so i get more done in a more efficient manner, and therefore because I did my own footwork and didn't depend on information from anyone else, I now have 3 successful online distribution warehouses and an office that is also a showroom for my local wholesale/retailer customers.
Just remember, a successful business takes time and a lot of your OWN blood, sweat, and tears. Don't expect anyone to hand it to you on a silver platter. Good luck everyone:)
D  29th of Jun, 2011 by    +1 Votes
@ Rchellekirk- I appreciate your efforts to help people sell products online. We have tried to do the same for close to 10 years now, but I just wanted to post here since you are not correct.

To be 1000% clear we have NO connection to Doba in ANY way. We never have. We never will. In fact, we tell people to avoid Doba. We even have an article on our free support site about them: http://www.wholesale-dropship-source.com/2011/05/is-doba-a-scam-is-doba-worth-joining/

We do not charge a fee to work with the suppliers. We have FREE account access to our integrated wholesale list. People can setup a free account for as long as they need and find trusted wholesale product suppliers (currently over 75) and work with them DIRECTLY...all free. We tell people to avoid any supplier that charges for having an account. We do not charge membership fees. Once a supplier has a site if they want us to manage their thousands of products and help them avoid out of stock issues, price changes, category mappings, or simply have products load an update automatically they can add a data service for around $1/day...but that is all optional.

You can even go through all of our guides and tutorials without ever creating an account. We do not restrict any supplier access to any members simply because they are not paying for a service.
N  25th of Aug, 2013 by    -2 Votes
What a scam every "whole seller" they list are just retailers charging you to sell there products after they list the same products online cheaper than they are charging you so they effectively under cut you from the begining what a rip off DONT DEAL WITH THESE PEOPLE
D  4th of Sep, 2013 by    0 Votes
After 10+ years of working with some of the best distributors in North America and abroad and helping thousands of resellers AVOID scams and manage their data every day, we have seen a range of users and questions. We are always happy to help provide details regarding any of the data solutions or the integrated distributors. So, if there is ever a question about anything related to a data solution, a supplier, etc...please let us know and contact us directly. We can likely help you to get setup with that distributor more quickly, maybe recommend a different product source based on your needs, or help get you additional details to address your concerns.

Unfortunately, Johnny from the Aspen Spring Liquidators post here, viewed his account details on a Sunday afternoon, posted several profanity laced support tickets to our team, and before we could respond during business hours on Monday, posted the inaccurate comment above (our phone support is Mon-Fri). On Monday, we tried to walk through any questions he had via phone or email. He confirmed that by "all" he meant the one supplier he reviewed. We also offered to show the cost difference in the B2B wholesale account price vs any retail listings online to show they were not posted below cost, or setup any conference call between them and the supplier they selected from their free account to see if they could have any open concerns addressed.

There seemed to be some confusion on the supplier program details he viewed so we helped cancel his initial subscription and refunded his card on file, unfortunately, his mistaken assessment of the supplier network or our program and our 10 years worth of work in the industry with his post is not as easy to resolve, especially when other readers might see it and assume it is correct.

To be 100% clear, there is no issue. Our service helps new and experienced users, even from the free account access. We show all integrated distributors with the free account access. We provide the links directly to their site. We provide them to their account process and policy. We also provide product details and standard price displays for the products. The reseller can view the details in their IS account. They can then apply to the supplier and view them in their reseller account directly as well.

There is no cost for the supplier application or creating the account and there is no requirement that any reseller even adds one of the data services. They can sell from the supplier directly at no cost. There is zero advantage for us to even recommend problem suppliers in the network or not vet them, which is why we have the structure and approach we have had for the past decade. We have integrations and help users get setup with some of the biggest and best distributors in the world including DH, DBL, UNFI, Synnex, United Stationers, etc. These are some of the largest and best known distributors. They do not compete with their resellers, either on the wholesale or dropship wholesale side. His comments are not correct, but we appreciate his goal of attempting to helping users find the best solution for their product sales.

The distributor they selected is a bit unique from the other product sources, but they are still a popular selection from other reseller members and many of them have been successfully selling from them for a whole now. The margins on electronics, when doing single item dropship are not as deep as some segments, but they offer mostly refurbished items, so there is more margin then with some suppliers for these items. To be clear this supplier has a wholesale and retail arm. This was never a question. This is listed in their directory listing as well as when applying as a reseller. There is a B2B site for the wholesale dropship members and a retail site as they use this to move some of their stock more quickly.

Most suppliers have no retail arm of any type. This is the case for almost all of the distributors. However, a few of the smaller niche suppliers, including this refurbished electronic supplier, have both options. This is because some of these smaller niche distributors actually started on the retail side before growing on their own and getting to a point where they offer the bulk product and dropship options. This was reviewed during their vetting process and covered with their CEO directly during the process as well. The cost in their dropship program and B2B site are lower on all items then their retail. The distributor does list some SKUs on an eBay account for any refurbished inventory where they want to cut inventory counts more quickly, but it still sells at a price above their dropship price (even $20 different on some parts), but with other eBay fees, if you are using this distributor, then ebay might not be the market where you do a single item listing. If you wanted to list on eBay from this distributor, you would want to do product bundles or product packages and focus on multi-item listings, or you would focus on your own domain sales or other marketplaces to generate the sales.

There is no "angle" here, and that should be clear to our members. Also, if you do have any question, we are MORE THAN happy to provide more details or explain anything that might seem confusing when starting out. We have resellers with no experience and those who have been selling for years, and we are happy to get questions and help regardless of your experience with selling online. You can view our contact options and business hours on our site at any time.

There would be no point to adding in "fake suppliers" given our approach. You can research them for free. There is no setup fee or long term contract, so it would not even be an approach which makes sense. We integrate with some of the best, most well-known, and award winning distributors across multiple industries. You can work with them directly and qualify for even LOWER prices than what we show in the account access details. We also have some smaller niche suppliers as well, but none (i.e., zero) of the suppliers in the network undercut their reseller network, and suppliers that do change their approach or have complaints from our members are 100% removed from the network.

Our goal for 10 years has always been to bring the best product options for our resellers and our record for the last 10 years shows this. We are sorry we were not able to address Aspen Spring Liquidators' questions before he made this confusing post. We would have been happy to provide more details on the initial distributor he selected, and given they do list some items on ebay, if that was his target marketplace, we would have been happy to show some approaches which would be a good fit for his sales. We could have also reviewed some of his targeted brands and presented a few other options from the integrated suppliers, which might have been a better fit, regardless of the profanity or tone in his initial support tickets on Sunday.

Again, we do appreciate his attempt to help users avoid any problem sites or services, the problem is that he was not correct about how we work or the quality of the distributor options for his product niche. We did reach out to him to help make sure we could address any open questions, and to let him know his account was canceled per his request and there was nothing else we could do to help get him launched as an active reseller on his sales channel. We made sure he had no other questions about getting setup with the other distributor options directly even if we did not feel comfortable using any of our data solutions for his listings and product data management.

If you are getting started with your ecommerce operation, let us know more about the product types you want to see and we will let you know which distributor option or data solution might be the best fit. Also, if you have a supplier which is not currently in the network, we might still be able to help. We will need to review their program and vet them, like we do with all of the suppliers in the network, but we are always happy to help get our members a solution needed for their preferred supplier, platform, or marketplace.
N  16th of May, 2014 by    -1 Votes
I'm trying to understand how they profit from this "scam". You can set up your account for free, you can get a starter web page for free, you contact the suppliers for free, set up accounts on Ebay and Amazon for free then pay for the product at wholesale cost only after it's sold. I just started looking into this, I haven't started yet, but after being scammed several times I learned to look for the red flags, I haven't seen any yet. Now if they charged $99.00 to be a member and a bunch monthly I could see it..
D  19th of Oct, 2014 by    +1 Votes
I have not used Inventory Source, I am researching them and ended up on this page. Here I have read some utter $#@%^ that I happen to know from direct experience is incorrect.
I am already an experienced dropshipper, and by coincidence have direct accounts with several of the Companies that Inventory Source list.
So I have direct experience of these companies. One of them, supplies me with products from a famous backpack manufacturer, recently I got a contract directly with that manufacturer. The problem is the Manufacturer charges me the same price as the dropshipper + a dropship fee, which the dropshipper does not charge, go figure. So the manufacture is in fact more expensive!
I use another company on the Inventory Source list for crossbows, and I have an account with another dropship crossbow supplier as back up. But the one on the Inventory Source list is the cheapest supplier. I am the third top seller on Ebay for crossbows right at this moment, so I know what I am talking about.
I do not yet have any experience of Inventory Source, but I deal with six of their listed suppliers, and these in my experience are good companies to work with, understand dropshipping, and their prices are nothing like retail! If I can make money with them on ebay, then they must be well priced.
I can only speak as I find!
A  23rd of Jul, 2015 by    0 Votes
Moreover, I noticed they used some of the 12leaves.com Zen Cart themes and even removed the original brand name of the theme and the source author from their themes. Bad business with disrespect of other works. It looks the default theme is premium aBagon responsive theme from 12leaves:

Looks like illegal use of theme.
N  26th of Sep, 2015 by    -1 Votes
The push to ebay feature is lacking. The one supplier I subscribed to provides 1 small image that is below ebays photo standards so if you go to ebay and edit your item your are stuck with your original ad because it will not accept the photo you got from the ebay push. Again you only get ONE photo. There are NO item specifics included. It's a good service, perhaps all suppliers aren't as bad as the one I chose, I don't think I'll risk the $ to find out.
A  22nd of Dec, 2015 by    +2 Votes
Inventory Source is the worst outfit i have EVER dealt with. Completely unprofessional. Customer service is non-existent. They have no clue what they are doing. I'm getting out while the getting is good.
A  11th of Jul, 2016 by    +3 Votes
I have been waiting my services for Inventory Sources . Still waiting .

I pay for a supplier who don't accept my website, so i ask to changing to another supplier, still waiting and pay for nothing.

Mickael L .
N  11th of Jul, 2016 by    +2 Votes
Also, the Ebay & Amazon features dont work
N  15th of Aug, 2016 by    +2 Votes
I tried InventorySource and went with the Turnkey package. Things seemed promising but in the end "I" yes me" I learned that one of their suppliers no longer works with Canadian residences. Why did I have to find this out, Why did'nt InventorySource know? As for my website one of there guys uploaded my products list twice. I had double menus of products list which "I" had to sort and clean up! Then my product lists had spelling errors and missing images and videos! Again which "I" had to clean up! My supposed turnkey business has not been ready for two months now. InventorySource had several people claiming to be working on my "turnkey" site. Nothing was Turnkey! Don't deal with these amatures! They take forever to resolve even the smallest issue and even longer to resolve the big issues!

Mileage may vary, However my experience has been costly and horrible.
N  3rd of May, 2017 by    0 Votes
I was thinking to open an account with IS...They have no phone number to call for inquiries. You have to make a schedule for them to call you.
I did a schedule to call me but no calls happened...Now what if you already have an account and in a middle of situation that you need them ASAP.?
I think you will just lost your business...All I can say I will not gamble my business with them...

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Inventory Source Logo Inventory Source
Customer Care Service
120 Lemon St.
Neptune Beach
United States - 32266
+1 888 351 3497
+1 208 730 8152
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