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Interval International / / no response from my resort cc money/banking weeks

1 United States

8/2/2018 maureen smith ( me ) received letter saying my banked weeks were put on hold. Made first call to resort, no operator available, called accounty dept. Noanswer, called operator again, and got recording saying unavailable, called front desk and transferred to accounting, operator said probably at lunch, left msg for nancy velez no call back.Called again to mrs velez and no response, so no service what so ever. Why?? no one answers phone, only recordings no call backs, this is not what i call customer service and our fees are going up while our customer service going down, i understand puerto rico has suffered from the hurricane but that doesn't negate a telephone call.

Aug 2, 2018

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