Imperial Outdoor Living, Inc. / Poor business practices and lies!
I was at a home show and was told if I put down a deposit of $1000, this would guarantee a show price for one year with the chosen bbq to be determined at a later date, and a full refund could be made anytime within the year if they had not started working on a particular bbq for us.
I researched this company when returning from the home show, there were many red flags so I decided they were not the company for me. I left three messages, and received no return phone calls. I e-mailed them letting them know I wanted a refund, and I was told only Phil Bovard could do that, and I have yet to hear from him, and this is since September 19, 2006...
It is now time to make complaints, and to let other consumers know of there poor business practices and lies.
Custom Outdoor Barbecue's
Imperial Outdoor Living, Inc
8753 Lion Street
Rancho Cucamonga, CA 91730
Owner: Phil Bovard