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iHerb.com / cancelled for no reason

1 Moreno Valley, CA, United States
Contact information:

I purchased something from iHerb and started to get messages from them stating that they couldn't process my credit card. At first I couldn't understand what they wanted from me, because messages were written in broken English. I contacted my bank and they told the order had been processed. Yesterday, I received another email saying they had cancelled my order because they couldn't process the credit card. They don't know how to process a simple credit card? What's wrong with these people? I will never order from iHerb again, even knowing about their super low prices!

Li
Jan 6, 2016

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