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IFB Swayum Solutions Chennai / IFB Washing machine service contract AMC

Review updated:

I had the same problems with swayum solutions, chennai. Raised a ifb complaint, and a service guy came, took a picture and went away. After 20 days of not hearing back from them, I called swayum and a lady picked up and very rudely said that it takes 20-30 days and asked me to disconnect the call. I called about in another 2 days and asked to speak to the manager, and she got very and told me that she's closing my complaint and I can go talk to ifb!!! Utterly pathetic and rude service from swayum solutions, total contract of how nice they spoke when they took our money to get the amc.. Asking around, it's the same case with all our neighbors who have placed amc with swayum solutions. Spoke to the ifb customer center about this and all they do is raise another service call that again goes to the useless swayum solutions... End result: been 25 days and my machine hasnt been fixed!!! Ifb service sucks

Ra
Sep 14, 2016
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Comments

  • Se
      Sep 16, 2016

    Dear Rajesh,

    Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

    Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

    IFB Team

    0 Votes

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