Hunter Douglas / Blinds Poorly Made

1 Victoria, Canada

Paid $3200 for five blinds in my kids' rooms. Within about a year, the string that pulls the blinds up and down broke. No problem, the woman who advised me to buy the blinds had her installer come and fix it. Then another one broke shortly after. Then another. Fast forward to today and one of the ones that broke originally has broken again. Nice quality? Horrible.
I either have to take the blind down myself and ship it to Hunter Douglas (yeah, okay) or pay $95.00 plus tax to have her installer come and fix them all as they break, which is constantly it seems.

Next time, I'm going to Costco and getting my blinds. This company is a joke.

Jul 29, 2014

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