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Hotwiretrip cancellation / travel protection

I am extremely dissatisfied with the way this company handles a cancelled trip. I am a member of the military and purchased trip protection due to the nature of my job.See Top 10 Worst Companies in Henderson, NVWhen we recent had to cancel a trip, we were charged a non refundable rebooking fee that apparently isn't covered in an insurance claim. So I'm now out $600+ dollars. I will never recommend this company to anyone else, ever!

Br
May 18, 2017

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