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HotelsClick / hotelsclick booking cancellation - no refund!

1 Venice, Italy

I made a booking (ref no H2018-86760) on 27/10/2018, hotelsclick cancelled the booking on the 27/11/2018. They advised it would take 15 days to refund the money, it's been nearly two months with no refund. Customer support at hotelclick will not respond to multiples emails that I have sent them asking of the refund. I have tried calling multiple times and end up being put on hold for over an hour.
The whole site appears to be a scam and I am being owed over $1, 300 AUD in refund.

Ha
Jan 14, 2019

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