HomEq Servicing / Illegally harass, lies and deceitful practices!
I read Alan’s complaint regarding HomeEq Servicing. It’s amazing to me that this company is allowed to illegally harass home owners with their lies and deceitful practices. We are also victims of this HORRIBLE company that call themselves debt collectors. They make sure that you keep behind in your payments. They constantly harass you saying that your payment was not received or the bank rejected it. Even though my bank has no record that they tried to cash any of my last 2 payments. These check numbers are also missing on my statements and show as skipped numbers. They were paid by phone as electronic checks. I have since put stops on these checks. I was finally able to get them to accept a payment which was sent by cashiers check. It was cashed on the 10th day. The last day before we could put a stop on it. Which we were going to do. I was smart enough to write the check number that the cashiers check was replacing. Every time we send a payment it seems there is some kind of problem they have with cashing it. HUMMM!!! Somehow we are always in default and always owe late fees. We have been threatened with foreclosure, treated very rudely, denied access to a supervisor on many occasions. Feeling very frustrated, I began a search for complaints on HomeEq Servicing. I found the [redacted]s on HomeEq Servicing. WOW!!! Over 300 complaints. Many with similar stories like mine. They threaten people with foreclosure unless large amounts of money are paid. The amount of payoff on the account never goes down, because they hold your checks so they can charge late fees and other charges that they can’t even account for. We are unable to refinance because they have us in arrears. We have recently filed bankruptcy and at least the lawyers have to deal with them for the next five years, but I am truly worried that when that time is up they will be back to their evil bullying that they are known for. We need help in our fight. We are stressed out!!! We have asked numerous times to talk to a supervisor to which we are always denied. They make false promises saying one will call us at 6pm CST. The time comes and goes with no contact. We would like to take part in any class action suit that is being sought against HomeEq Servicing. If someone would contact us via the above e-mail we would certainly be grateful!
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