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Unfair access

Complaint Rating:  67 % with 6 votes
67% 6
Contact information:
South Africa
Please would you look into this website for fairness to the companies that receive complaint from the public? The customer can lodge any complaint against any company without any recourse. They can say what they want and write what they want and you do not pay Hellopeter but as a company you have to pay to respond. Let me explain. Customers have free access to the website which gives them carte blanch to say what they want. The only way the business can respond is to pay Peter Cheales of Hellopeter large sums of money to subscribe to his website. Why should it be free to the customer and not to the business? The reason for that is, if the company wants to resolve the issue they cannot until the pay. This is blackmail and cannot be legal. The customers can be as damaging and place untruths on this website and get away with it. Please would you look into for the entire business comity before we have 20 websites like this that we have to subscribe to? Please I beg you help with this.
Complaint comments Comments (1) Complaint country South Africa Complaint category Online Scams


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N  12th of Mar, 2010 by    0 Votes
South African businesses can encourage their clients to complain on www.getclosure.co.za instead of Hellopeter. getclosure provides a discreet channel (the complaints will not be published publicly, but are directed to the responsible person at the business concerned), and the service is free to both consumers and businesses.

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