Grant Master — Charged $38.34 without aouthorization
I originally had purchased an Internet Profit Gene CD for $1.95. I never received the CD and later was charged twice totalling $150.00. I called to complaint about the charges and at first they gave me a hard time because they said that I had agree to the terms. I made it very clear to them that I had not agreed to anything and I told them that I was not getting off the phone until I got my refund and a cancellation confirmation number. I gave them a really hard time and told them to give me back my money. Finally after arguing with them for about 2hrs., they gave me the refund and a cancellation confirmation number. Three weeks later, I see that my account was charged $38.34 from some GRANT MASTER. I called them and ofcurse, they said that because I had signed up for the INTERNET PROFIT GENE, that I still had an account open. I went off and gave them the previous confirmation number and all the representative could said was "I apologize for the situation" I am not going to write what I told them but you can just imagine!!! Once again I received another confirmation for my cancellation. The best thing to do is to call your bank and cancell your debit card and have them send you a new one so they can no longer charge anything (I did), or if you used a credit card, ask the company to issue a new one with a different number. Besides the phone number they provided on my statement which is [protected], I was able to search for another one [protected].