GrabCar / taxi fare

Singapore, SG

I booked a grab taxi at about 8.30 this morning from blk 417 bedok north ave 2 (My residence) going to simpang bedok. The estimated fare indicated a sum of $9.00 to $14.00. The vehicle was a toyota and the driver's name is saman jamari (I think). I told him that this is the first time I am taking grab taxi. When we arrived at the destination, the driver took out a device, pressed a few keys and showed me the fare was $22.00... !! I was shocked beyond belief. When I asked why the fare was so high, he told me that was the going rate. The normal taxi fare would only be around $7.00 to $10.00. It is a total rip—off!
Has the driver over-charged me?

Nov 13, 2016

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