Gevalia / customer service
I'm been trying for over a week to change the address on my auto delivery order as well as cancel the auto delivery shipments but it's impossible to get through via telephone to Customer Service. I was on hold several times for over 40 minutes only to be automatically disconnected.
I then tried sending them emails: the first one was never responded to, and the second one came right away but contained instructions that were impossible to follow.
I'm going to be stuck with my next shipment going to the wrong address and it appears I'm never going to be able to cancel it in the future either.
HORRIFIC customer service! HORRENDOUS business practices!
Updated by Robin Easum Hurley, Jul 19, 2017
Still trying to contact Gevalia for help with canceling the auto shipment option on my account.
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