GEMB/JC Penney / HAS NOT REMOVED BAD INFORMATION FROM CREDIT REPORT.
In early 2017 my wife and I refinanced our home and a balance of over $1, 000.00 dollars showed up on our credit report-EXPERIAN and we had never had an account that we could remember. When we started calling around no one new at JC PENNEY anything about it.
When this came up at closing we explained this and the person made a call in our presence and told us it would be removed they told them also they new nothing about this.
So it is a year later and it is still on our credit report and we wont it removed and would like to have a explanation as to how a company can do this to some one and just get by with it know questions ask. Needles to say we have been and are more than ever very unhappy with JC PENNEY and refuse to shop in any of there stores and tell our story to everyone we can. John Reynolds!