FWM Labs / Acai
I am hoping to provide some assistance with regards to this scam. I too have been a victim of this company and am still in the process of fixing the whole mess. FWM is a very bad thing.
I ordered a trial of ACAIBURN from the website (acaiburn.com) and received a order confirmation via email.
Few days later, received an envelope with NOTHING in it except for a bottle that now says Acai Berry Detox. For starters, this is not the bottle i saw on the site and the wrong name and was billed with all the multiple charges including foreign transaction fees within 2 days of receiving the trial stuff. I called the Acai burn company and got someone right away but they said, they have not shipped me anything yet because of address issues and when i checked the order cofm, it had the wrong address and then a rep said that i was not the first and they found out from their IT that their system was being tapped into and it automatically overrides into FMW when you order. FWM is so sneaky that they actually modify the address( i confirmed this because i saved my initial order request and everything was correct)on Acai burn and keep the correct address for themselves.
I called my bank immediately and i dealt with claims department.
Here's is what you have to do especially for WAMU customers
Call your bank( for WAMU [protected]<, there are aware of this scam)
Report and get your claim number
Money will be deposited within 5 business day(again WAMU, every bank had different policies)
You will receive a letter in the mail requesting more information to support your claims)
Print all these complains and your order receipt and fax it to them, make a copy for yourself and mail the hard copy.
Check your bank antivity everyday for as logn a syou can because these creeps have your info
If you get charged again illegally, repeat the process above but this time, just cancel your account, it' s royal pain but worth the peace of mind.
Good luck everyone and in future, call a company directly to place an orderinstead of the internet in fear of hackers.
I also would not take whatever it is that you received from these b"tards.