Friendly's Ice Creamcustomer service

G Jun 09, 2017

I've been in the restaurant business for over 30 years and I have never experienced the poor customer service I received at your Danville, Pennsylvania restaurant today. We waited for over 10 minutes and not one employee came up to us to inform us of how long it would take to get seated. The manager rudely responded to my mother when she asked if we can have service. This is completely unacceptable and you should definitely look into that restaurant to possibly train these employees.
Thank you

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