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[Resolved] Freelancer.comfully fraud company and big scam

Freelancer.com destroyed my life. I completed 8 project for one of my client and get $900 payment. Client was fully satisfied from my work and give me 5 star feedback and released whole amount. I transfer all files to client server. But after one month i check my account and there is negative balance. I check transation history and it was showing all amount reversed to employee. I contact 4 time freelancer support team, Create 2 ticket and also email freelancer CEO Matt brian ([protected]@freelancer.com). But freelancer support and ticket system give me same reply and matt not reply me. They said to me your client filed a chargeback against their payment source. So we will cut money from your account. I contact client and he said to me he filed chargeback and he got his money back. He cheat me . And it means you are wasting your time only on freelancer.com Because their are lot of client like this and one of my friend face this issue 4 time in one month and lost $3000 amount. And freelancer team said they don't have full control on this matter. So why we are working there if they don't have full control on all things. Please close your website if you don't providing good service to your user. Freelancer earning money only . we are giving huge amount of commision also give every month subscription fees and they not secure our money. Then why we are giving him all amount. We work hard 20 days on a project and then get money and after one month they reversed back to client. It means they are in favor of client. If we go fo support then they only said that's rule and our term and condition. If any business that make money only then it's not a successful business.If you don't care your user.i really upset from this thing and i am in trouble. Thanks My email address is - [protected]@gmail.com my freelancer profile url is - https://www.freelancer.in/u/skmothsara.html

  • Resolution statement

    My complaint is solved and fraud client id is blocked by freelancer.com it was take 3 month time but my payment is back in my account thanks for freelancer support team.

Su
Jan 26, 2017

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