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Folica.com / selling half way used products as new

1 AK, United States Review updated:

I bought some beauty products from Folica.com and some of them were already half way used and other were busted open and spilled inside the shipping box. I tried to contact them to have them replace the products and they ignore my emails and never got back to me.

Le
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Comments

  • Ri
      4th of Dec, 2008
    0 Votes

    I ordered two solia 1-1"1/4" inch flat irons.
    I received one of them in 3 business days and it was a "used"/returned product that had scratch marks all over it and did not look even close to new. The starigtening liquids sent to me were covered with dust on the caps.
    On the second one I did not even recieve an email about the order being placed or shipped even after 4 business days after the order was originally placed. When I called the customer service I spoke to an agent called R**k who was an absolute a*****e. He could not check on the status of the order and could not offer immediate follow-up too. The product from this website and their customer service sucks bigtime! They have NO customer service at all.

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