Flights24.com / Flights24 provided a terrible customer service
Flights24 provided a terrible customer service. I had to cancel a Flights24 booking because United Airlines changed the scheduled flights and I was not able to complete my connection to my final destination. I cancelled my booking on 04/02/2012. The customer service representative told me it will take no more than (11) days for having the amount refunded on my credit card. Up to date, (23) days after Flights 24 did not refund the cost of this transaction. Flights24 post on its webpage an email address for contacting customer service. They do not respond to emails. After long time holding the customer service do not provide useful answers.
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