Fitbit / the worst customer service experience I have ever had
They will not provide you any sort of support if you need it. No responsibility for their own service at all.
My item broke within a warranty period and I really had no idea they would refuse to do something. I expected them to replace or to exchange it, or to finally refund. But what they offered was a credit on their website for my future purchasing. For real? Do you really think I will ever buy something from you after what you did and offered to me instead? No way will I ever return and I will surely tell everyone how unreliable you are, guys!
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