It is a SCAM.. I already distrust Fido. They have already lost credibility and consumer confidence.. They will get no respect from me.
As a matter of fact, I have already unlocked my Fido cellphones by myself (Yay!!) and I shall do more. (Tip: Your Fido phones are, sadly locked so can only use with this or Rogers carriers, which means if you attempt to use another carrier SIM card from another country when you're outside Canada. it will prompt you to "insert SIM" I heard from a AT&T user website in the States if you ask their customer support nicely by making some excuses like you are going on a trip to Europe...they will give you the unlock code to the unlock your branded cellphone so you can use it in any country. Wow Fido wouldn’t even have been so courteous.
My next goal is flashing the original firmware (without Fido logo, screensaver or its internet options on it of course)
This is already one form of protest.. I know that this can be a breach of contract or illegal.. BUT I don't care about Fido nor I am going to use their services anymore as they cheat, swindle us poor customers for their benefit, pleasure and advantage, its their fault for making customers very angry in the first place.
Why should I honour the contract when they failed to deliver what the customer wanted, and always
cheat, nickel and dime poor customers even in times of economic difficulty?
Why does the Canadian government support the cruel and bullish behaviours of these Big 3 monopoly companies like Rogers, Telus and Fido?
Also, I find it very interesting that only Western countries like Canada sell only locked phones such as the Blackberry, iPhone instead of unlocked ones? is this kind of manipulation on the customer and direct insult on the customers intelligence?
Do you know in the Far East, you can buy the original unlocked cellphones like the Blackberry and Sony Ericssons for a relative cheaper price..
compare to the rip off deals by those phone carriers in Canada. . Whats more, you don't have to worry about getting stuck to one carrier because you are given the choice of locked or unlocked phone of your favourite mobile brands by the retailers (talking about customer protection.. now beat that Fido!)
One day Fido shall learn its tough lessons of cheating poor customers and their loyalty. They shall be bankrupt like what happened to the GM.
If you have a Fido/Rogers phone, you have two choices, either immediately cancel it (without paying any crazy ECF), or just unlock it. (or get an experience tech to unlock it for you for a small fee)
Do NOT, I repeat do not ever deal with this unethical company..unless you wanted to get a high blood pressure by those poorly trained CSRS. Canadians (expecially those who had been victims by Fido), We must speak up for the sake of a better tommorow for everybody.