I ordered a hoodie for my wife for christmas. The item never arrived, and when I checked the tracking, it said the package was returned to sender because they sent it to an incomplete address! I contacted them about resending it or refunding me money, and they said they could resend it if I sent them $10 via paypal and do not give refunds!! I informed them I would not be paying an extra $10 for their mistake and they will send it to me at no charge or they would refund my money! This is absolutely unacceptable! As someone else said, I wish I could give it negative stars! Be careful!

Jan 26, 2017

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