Express Transaction Services Inc. / SCAM THERMAL PAPER
Our office received a call from Express Transaction Services Inc. in January, they spoke with our receptionist about ordering more thermal paper for our debit machine ( They made it sound like they were affiliated with Global Payments) she was very busy and at the time said that yes we needed more paper. A 2nd phone call came through making sure happy with the service provided (was the representative friendly etc.) 5 days later two boxes were delivered to the office. Inside was thermal paper, pens, card cleaners etc. Horrible quality. She immediately called and said that this product was not ordered as it was not what was discussed. The person answering the phone said that she couldn't take the product back and would talk to her manager. We received a call back the following week, immediately the woman was rude and bullied our receptionist. We called back 4 times and finally they returned our call only to say that we were the problem, that we were recorded ordering the product and could deal with their legal department. The woman (Nadine) continued to berate our receptionist. She hung up. We are not paying this company or returning the product at our cost. This is a complete scam!